Terms & Conditions

This webstore is operated by GcProducts

These terms and conditions govern the use of this webstore, any order placed through this webstore, and all agreements between GcProducts and you concluded through this webstore. Please carefully read these Terms and Conditions. By using this webstore, you accept to be bound by these Terms and Conditions. Nothing in these Terms and Conditions will withhold you from exercising any of your statutory rights under applicable (local) law. 

These Terms and Conditions may be updated from time to time, so please check back regularly to ensure you have and/or are familiar with the most recent version.

Article 1. How to place an order?

1.1 To place an order, you will be required to follow the shopping process indicated in the webstore. You will then receive an email acknowledging that we have received your order.

1.2 All orders are subject to acceptance by GcProducts. We will confirm such acceptance by sending you an email that confirms that the product has been dispatched. The agreement between you and GcProducts will only be formed when you have received our Order Confirmation.

1.3 By placing an order through this webstore, you warrant that you are legally capable of entering into binding agreements. 

1.4 In the event of supply difficulties or if products are no longer in stock, we will inform you and reimburse any monies that you may already have paid. 

Article 2. Price and payment

2.1 We charge the prices mentioned in the webstore. The prices in the webstore are incl. Dutch VAT (21%). If custom duties are applicable these are for your own account. 

2.2 We accept payment by PayPal, SofortBanking, Bancontact, MisterCash, Bank Transfer and iDeal (iDeal only available in the Netherlands).

2.3 Payments are handled by SiSow, our Payment Service Provider (see www.sisow.nl). SiSow uses SSL (Secure Socket Layer) technology to protect personal information that is transmitted across the Internet. You can see whether you are on a secure page protected by SSL technology by looking for a golden padlock in the toolbar. 

2.4 During the online ordering process you will receive instructions for your selected method of payment. 

Article 3. Delivery, risk and ownership

3.1 We strive to send you an Order Confirmation and send out the ordered products on the same day as you place the order. We endeavour to deliver the products within 1 to 5 working days, unless a deviating estimated delivery date is mentioned in the Order Confirmation.

3.2 We engage an express carrier and package delivery company to take care of the delivery of our products. If you wish, you can contact us for the relevant tracking number, allowing you to check where your package is and to get a rough idea of when it will be delivered. 

3.3 The products will be at your risk when you have received the product.

3.4 Ownership of the products will only pass to you when we receive full payments of all sums due in respect of the products, or upon delivery, whichever is later.

Article 4. Return of a product Right of Return 

4.1 Until 14 days after the date that you have received the products, you may choose to return the product(s) to us, without giving any reasons for such return and in accordance with the instructions below.

4.2 To exercise your right of Return, you must inform us of your decision to return by an unequivocal statement (e.g. by e-mail) within the return period mentioned above. You may also use the standard return form that is available at the bottom of each webpage, but this is not obligatory. To meet the deadline, it is sufficient for you to send your communication concerning your exercise of your right of return before expiry of the return period. 

Please find our contact details for such communications in the accompanying documentation of your order.

4.3 We will communicate to you an acknowledgement of receipt of your withdrawal notification by e-mail without delay. 

4.4 If you inform us of your decision to return, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 30 days from the day on which we are informed about your decision to return. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the products back from you. 

4.5 You shall send back the products without undue delay and in any event not later than 7 days from the day on which you communicate your product return to us. The deadline is met if we receive the product(s) you send back before the period of 14 days has expired. If no instructions for return were sent with your product, please note that all products must always be returned by insured post in sufficiently protected packaging, including any accompanying accessories and with the original invoice/packing slip. Please find the return address in the accompanying documentation of your order. 

4.6 You will have to bear the direct cost of returning the goods by insured post. 

4.7 During the return period and, if you timely exercised your right of return, thereafter until you return the product to us, you shall take reasonable care of the product whilst it is in your possession. We reserve the right to retain compensation from abovementioned reimbursement if the returned product has been damaged or has been used beyond what is necessary for your verification of the product.

4.8 We only accept return of undamaged products if they are unused and in their original, unopened package!

Article 5. Product warranty & cost of repair

5.1 All products sending by GcProducts will be shipped free from defectives. If you find the product to be defective at the time of the delivery, please promptly contact us per email on sales@gxproxy.eu, presenting us with details of the product and its defects. We will then instruct you how to proceed.

5.2 In all cases, the following causes of damage are not covered by any warranty:

- Water/fluid damage;

- Damage caused by incorrect usage of the product

Article 6. Liability 

6.1 This webstore and our products have been prepared with the highest care and skill. We however cannot warrant that the webstore is always available and that the information in the webstore is complete, correct or up-to-date. In as far as permitted by mandatory law, we cannot be held liable for damage resulting from or related to any use of the webstore or the information in it. Using the webstore is at your own risk.

6.2 In deviation from the above, our liability in connection with any product purchased through our webstore is strictly limited to the purchase price paid by you for that product, unless the damage is caused by wilful recklessness and/or intent at our side.

Article 7. Privacy 

7.1 You warrant that all date you provide us through the webstore or otherwise is accurate.

7.2 The personal information that we collect through the webstore is subject to our Privacy Statement.

Article 8. International webstore users

8.1 Use of this webstore is at your own risk and you are responsible for your compliance with applicable local laws, keeping in mind that in certain countries access to the webstore may be contrary to local law.

Article 9. Intellectual property rights

9.1 You acknowledge and agree that all intellectual property rights in all materials and contents supplied as part of this webstore shall remain at all times vested in GxProxy USA and/or GcProducts . You agree that you will not use such proprietary information or materials in any way whatsoever except for the use of this webstore in compliance with these Terms and Conditions. This means you may consult this webstore and use this webstore to order our products. Any other use or reproduction requires our prior written consent.

9.2 For several of GcProducts products (Wooden Geocoins, Dog Tags, Static Stickers etc.), there is a free design service available. The design is hereby applied on a product supplied by GcProducts. Unless agreed in writing, the buyer is not allowed to use the by GcProducts made design on products that are NOT supplied by GcProducts. If Buyer like to use the design on products that are not supplied by GcProducts than the buyer may use the design if the buyer pay an one time fee of € 25, - incl. VAT. If Buyer is using a design made by GcProducts on products that are not sold by GcProducts and there is no written permission, GcProducts will carry out her intellectual property rights and Buyer will receive an invoice of € 50, - incl. VAT.

Article 10. Links

10.1 This webstore may contain links to other websites. We have not reviewed all of these websites and are not responsible or liable for the content, practices and conditions of such other websites. Following a link to other websites is at your own risk. If you wish to include a link on your own website or any third party website directing to our webstore, you do not need our prior written authorization for this.

Article 11. Miscellaneous

11.1 Dutch law applies to these Terms and Conditions.

11.2 Any disputes in connection with these Terms and Conditions shall be submitted to the court which has jurisdiction according to Dutch law.

11.3 These Terms and Conditions have been drawn up in different languages. In case of any difference or discrepancy between the different versions, the Dutch version of these Terms and Conditions shall prevail.

Article 12. Company details
Kokerjuffer 11
NL-7559 DM  Hengelo (ov)
email: info@gxproxy.eu
Chamber of Commerce Enschede, Netherlands: 60175966
VAT number: NL133901749.B03

Last update: January 1st, 2018